Develop customer knowledge and quality of service

Gestinnov supports you in the implementation of Dynamics 365 for Sales integration for your CRM approach and customer loyalty

Dynamics 365 for Sales


Enpower customer knowledge and sales automation through contextual IA


Business processes integrated and adaptable according to the activity


Fast to implement, easy to configure and easy to use.

Automation and Insights



Improve the knowledge of your customers and prospects and turn your opportunities into sales. Increase response and conversion rates with automated processes. Take advantage of Outlook integration to ensure users keep track of activities and actions.


Customer Service

Build customer loyalty and increase your satisfaction score with advanced customer service management features. Manage calls and incidents and allow your employees to interact with customers in real time via chat, messaging, or an AI-assisted service with your own bot. Ensure the quality of maintenance and ensure an efficient level of service to your customers


Field Service

Make decision-making easier for Business Central users. Unique location for key performance indicators, predictive information, and PowerBI reports.

Project Service

Plan and deliver successful projects using tailored and client-centric models. Anticipate the demand for resources and make sure the right resources are allocated to the right projects.

Try Dynamics 365 for Sales

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